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05 Jun 2023 0 Comments

How to Troubleshoot Venustas Battery Not Charging?

The Venustas heated jacket is a highly popular clothing item because it is able to provide warmth during cold weather. And the battery is a critical component that are responsible for powering the embedded heating elements. However, there may be occasions when the battery pack experiences charging issues, which can lead to functional disruptions.

To address this concern, we will explore the troubleshooting ways of Venustas battery not charging as expected. This discussion will cover common reasons for this issue and provide practical steps to identify and resolve it, allowing you to ensure that your heated jacket remains functional when you need it most.

The Importance of Battery Pack

The Venustas battery plays a crucial role in ensuring the functionality and performance of the jacket.

The battery is responsible for supplying power to the heating elements embedded within the jacket. These elements generate heat to keep the wearer warm in cold weather conditions. Without a properly functioning battery, the heating elements cannot receive the necessary power to provide the desired warmth. Venustas battery pack with long-lasting running time means users can enjoy the warmth for extended periods without frequent recharging. A reliable battery ensures consistent heat output and maximizes the overall usability of the heated jacket.

Besides, it comes with USB ports, that conveniently charge your phone or smart devices at the same time.


Overall, the battery of a heated jacket is essential for providing warmth, mobility, and comfort in cold environments. It enables users to stay warm without sacrificing their freedom of movement.

How to Troubleshoot Venustas Battery Not Charging?

If you’re experiencing issues with your Venustas battery not charging, there are several troubleshooting steps you can take to identify and resolve the problem. Here's a guide to help you troubleshoot:

Check the connections: Ensure that all connections are secure and properly plugged in. Make sure the charger is correctly inserted into the battery and that the charging cable is firmly connected to both the charger and the power source.

Clean the charging ports: Over time, dust, lint, or debris may accumulate in the charging ports, hindering the connection between the battery and the charger. Gently clean the charging ports using a soft brush or a compressed air canister to remove any debris that may be obstructing the charging process.

Inspect the battery: Examine the battery for any signs of physical damage or corrosion. If you notice any damage, such as bulging, leaking, or damaged connectors, discontinue use and contact the manufacturer for further assistance or to inquire about a replacement battery.

Restart the jacket and battery: Disconnect the battery from the jacket, turn off the jacket (if there's an on/off switch), and remove the battery. Wait for a few minutes, please insert the battery again, reconnect it to the jacket and see if the battery starts charging.


If none of the above steps resolve the issue, reach out to Venustas customer support or consult their troubleshooting guides. They will have specific knowledge and assistance tailored to their products and may be able to provide further guidance or initiate a warranty claim if necessary.

Tips for Maintaining Venustas Battery

To ensure optimal performance and longevity of your Venustas battery, here are some tips for its maintenance:

Follow the manufacturer's guidelines: Read and follow the venustas battery pack instructions provided by Venustas for charging, usage, and storage of the battery. Adhering to these guidelines will help you maintain the battery properly.

Avoid extreme temperatures: Extreme temperatures can affect battery performance. Avoid exposing the battery to excessive heat or freezing temperatures, as it can impact its capacity and overall lifespan.

Don't overcharge or undercharge: Avoid overcharging the battery, as it can shorten its lifespan. Similarly, do not let the battery completely drain or remain discharged for extended periods, as it may cause irreversible damage. Charge the battery as recommended by the manufacturer.

Store in a cool&dry place: When not in use, store the Venustas battery in a cool and dry place. Avoid storing it in direct sunlight or humid environments, as it can negatively impact its performance and longevity.

Inspect the battery regularly: Periodically check the battery for any signs of physical damage, swelling, or leakage. If you notice any abnormalities, discontinue use and contact the manufacturer for further assistance.

By following these maintenance tips, you can help maximize the lifespan and performance of your Venustas battery, ensuring it continues to provide reliable power for your heated jacket.


In order to address the issue of a Venustas battery not charging, several steps can be taken including examination of connections, inspection of charging cable and ports, or consulting customer support for further assistance. It is important to note that proper maintenance and timely troubleshooting are crucial in order to maintain optimal performance and extend the lifespan of the Venustas battery.


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Read Venustas heated jacket manual:

Heated apparel 5V

Heated apparel 7.4V

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