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14 Jun 2023 0 Comments

[Troubleshooting Guide] How to Fix Venustas Heated Jackets Keep Turning OFF?

“It’s so terrible. My heated jacket worked as expected to provide me comfortable warmth yesterday, but I found it keeps turning off today. Why does it happen and how to fix this issue?”

The increasing popularity of heated jackets is transforming how we seek warmth. Traditionally, we always depend on layered outfits to keep our bodies warm, but this way maybe adds extra bulky when we go outside. Now, a heated jacket offers a more flexible and efficient solution to this traditional problem.

Venustas heated jackets, equipped with an advanced heating system, combines quick warmth with consistent comfort. People can layer a heated jacket with a shirt to effectively withstand cold weather. The functional performance of heated jackets has received great reviews from users.

However, some have reported that the jacket occasionally does not work as expected, with one common issue being that the jacket keeps turning off. Therefore, our goal is to provide a comprehensive troubleshooting guide to address this problem.

Common Reasons for Heated Jackets Keep Turning Off

  • Battery issues

Heated jackets are battery-operated, using batteries to power the heating elements and convert electric energy into heat. If users find that their heated jacket is not working, there might be battery-related issues. For instance, a low or drained battery or a defective battery connection wire can cause the jacket to malfunction.

  • Heating elements issues

Heated jackets use built-in heating elements to generate heat when connected to the battery and activated by pressing the power button. Heating elements typically are made of carbon fiber featuring remarkable thermal conductivity, which are strategically placed in core areas to provide targeted warmthTherefore, if there are defects in the heating elements, users may be unable to turn on the heated jacket.

  • Other issues

In addition to defects in the batteries or heating elements, other factors can also cause issues with heated jackets. One important factor is the control system. If the power button does not respond when pressed, the jacket cannot be turned on. Another factor is the cable on the apparel, which plugs into the battery port to transfer electric energy. If there is an issue with the cable, the heated jacket might not be able to generate heat.

How to Troubleshoot a Heated Jacket Keep Turning Off?

There are many reasons that can cause a heated jacket to keep turning off. If you also encounter this issue, please don’t worry and follow these troubleshooting tips to diagnose the problem further.

  • Check the battery.

Firstly, users should check whether the battery has enough power and whether the apparel cable is properly plugged into the battery port. If the battery remains low power, please fully charge the battery and reinsert it into the jacket.

Secondly, if the jacket still cannot work with a fully charged battery, please use the battery to charge the mobile phone. And there is a battery issue if your phone cannot be charged.

Finally, please buy an extra specially designated battery or you can contact the customer service if the heated jacket is within the warranty period.

  • Check the apparel.

If the battery work as expected, the next step is to check the apparel. Although the heating elements are sewn into the fabric, wearers can touch the inner layer to inspect whether there are disconnected heating elements. Also, wearers can press the power button to confirm the jacket is turned on.

Check the heated apparel

Additionally, the cable in the pocket is an important factor that can affect the overall performance of the jacket. Users should check whether the cable is properly connected to the battery port and inspect it for any damage.

After checking the battery and apparel, users can identify the reasons behind the issue of Venustas heated jackets keep turning off and learn how to troubleshoot this issue. If the issue still cannot be solved, the best solution is to contact our customer service for professional help.

All in all, Venustas heated jacket provides a good way to stay warm without any bulky. It's an ideal outerwear choice for various outdoor activities, whether you're camping, hiking, or fishing. While encountering the issue of heated jackets not working can be frustrating, please relax and follow this guide to easily and quickly resolve any problems that may arise.

Learn More:

Venustas Heated Apparel Troubleshooting Guide

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