very grateful
I had received a heated coat from my wife in 2022 and unfortunately it started giving me problems on January of 2024 i thought it was the battery but turned out it was the jacket itself i reached out to Venustas who after a few instructions from them and my determination I was able to provide everything they needed and i just received a new model heated jacked which is this one 7.va version and i am feeling grateful and so satisfied and how good i was treated by the whole team .the care and concern and continued communication with me is the best i have had from any company especially the fact that this was gifted to me .Thank you so much and i have been telling my family ,friends and coworkers about your due diligence to resolve my issue.